Posted February 2, 2026 in
Milton Rodriguez | Chief Engineer | Buffalo Lodging Associates – Homewood Suites Universal Orlando
It was a great experience interacting with Jose Ortez throughout the entire process of acquiring and programming the new EHO device. From the very first moment I contacted Technical Support, Jose provided a prompt, professional, and courteous response.
He thoroughly trained me on multiple aspects related to the EHO, including its configuration, settings, and proper interaction with the guest room safes. His knowledge, patience, and clear explanations made the process smooth and efficient.